Company Name: ROKiT Events Ltd
Registered Office Address: ROK House, Kingswood Business Park, Holyhead Road, Albrighton, Staffordshire, United Kingdom, WV7 3AU.
Under applicable laws in some countries, we may decide not to process requests that require technical effort that is disproportionate, are unreasonably repetitive, risks or negatively affects the privacy of others, are very impractical, or for which access is not otherwise required by applicable local law.
If you have any cause for complaint about our use of your personal data, please contact us using the details provided in the section entitled "How to Contact Us" above and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the relevant supervisory authority in your country.
You may access certain parts of our website without providing any data at all. However, to use all features and functions and to purchase products from us you will be required to submit or allow for the collection of certain data.
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under applicable laws at all times. For more details on security see the section entitled "Storage & Data Security" below.
With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, text message, and post with information, news and offers on our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under applicable law. We will not share your personal data with third parties for marketing purposes without obtaining your express opt-in consent.
Third parties whose content appears on our website may use third party Cookies, as detailed in our Cookies Policy at the following link [Cookies policy]. Please refer to our Cookies Policy for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy and cookies policies of any such third parties.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
We do not keep your personal data for any longer than is reasonably necessary in light of the reason(s) for which it was first collected. The retention of personal data will be determined on the following bases:
We only keep your personal data for as long as we need to in order to use it as described above in the section entitled "Using Your Data", and/or for as long as we have your permission to keep it.
For data subjects within the European Economic Area ("the EEA") (the EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein) some or all of your personal data may be stored outside of the EEA. You are deemed to accept and agree to this by using our website or ordering our products and submitting information to us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the General Data Protection Regulation ("GDPR") including the measures outlined in the section entitled "Sharing Your Data" below.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected by us including storing your data on secure servers. For example, when you provide sensitive information (such as credit/debit card numbers) to our website, mobile applications or for any payment transactions, we use transmission encryption technologies such as Secure Socket Layer (SSL). Please be aware that no website, application, or internet connection is completely secure and there is no guarantee that our safeguards and security measures are failsafe or cannot be breached. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our website or order products, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Our practices and procedures are designed to limit personal data access to those of our employees, personnel and agents with a legitimate need to access such personal data. Our employees and personnel are bound by confidentiality obligations, which obligate them to protect the confidentiality of our users' or customers' personal data.
When we dispose of personal data, we use reasonable procedures to erase or render it unreadable (for example, shredding documents and wiping electronic media). We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Due to the design of the Internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties.
We may sometimes contract with third parties to supply products or services to you on our behalf. These may include customer service, after sales services, payment processing, delivery of products, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights and our obligations under applicable law.
We may compile statistics about the use of our website or products including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
In respect of EEA data subjects, we share your personal data within the ROKiT Group of Companies. This will involve transferring your data outside the EEA. We may also sometimes use third party data processors that are located outside of the EEA. Where we transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under applicable law including at least one of the following:
In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.
In addition to your rights under applicable law, if and when you submit personal data via our website, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).